One case—many possibilities

One Enclosure, Multiple Possibilities: Self-Service Terminals for Business and Banking

A modern self-service terminal is more than just a device with a screen. It is a full automation point that can be adapted for different tasks: service payments, application processing, bank card issuance, information access, customer consultations, and other business processes.

Mastersky Group develops self-service devices that help companies launch their own digital services faster, more conveniently, and with less workload on employees. One enclosure can become a payment terminal, a card issuance kiosk, an information kiosk, or a specialized device for a specific business scenario.

Smartbox for Automated Loan Processing

Smartbox is a self-service terminal for autonomous loan processing secured by a smartphone. This solution allows customers to complete the key steps without employee involvement, while helping companies speed up service and reduce operational workload.

The device can be used for contactless smartphone diagnostics, automated assessment without the risk of damage, and secure acceptance, holding, and return of the device.

The terminal also supports protected mechanics with precise positioning and full automation of the loan processing flow. This makes Smartbox a convenient solution for pawnshops, financial organizations, and services that work with collateral-based products.

Payment Terminal for Fast Service Payments

A payment terminal is a device for fast and convenient service payments in self-service mode. It is suitable for companies that need to accept payments 24/7 without depending on constant operator presence.

The terminal can support cash acceptance, instant payment processing, integration with billing systems, secure payment modules, remote monitoring, and status control.

This solution can be used in banks, financial institutions, service companies, retail locations, business centers, and other places where fast payment processing is important.

Card Issuance Kiosk for Automated Bank Card Delivery

A card issuance kiosk is a self-service device for automated bank card delivery. It helps banks speed up card issuance and make the card collection process more convenient for customers.

The kiosk can perform card personalization and issuance within one device, provide secure customer identification, integrate with banking systems, and use a protected card storage module.

For banks, this is a way to reduce staff workload, shorten queues in branches, and enable fast card issuance without manual processing of every request.

Information Kiosk for Self-Service Access to Information

An information kiosk is a device for providing information in self-service mode. It helps customers independently find the services they need, access instructions, submit requests, or use navigation without waiting for a consultant.

The device can include an intuitive touchscreen interface, quick access to services and navigation, integration with the company’s internal systems, customized interface settings for specific business tasks, and a reliable structure for intensive use.

Information kiosks are suitable for banks, government institutions, shopping malls, medical organizations, business centers, railway stations, airports, and other public spaces.

Why Businesses Need Self-Service Devices

Self-service terminals help companies automate repetitive processes, reduce staff workload, and improve customer service speed.

Their main advantage is flexibility. The same enclosure can be adapted for different tasks: from service payments and card issuance to information services or specialized scenarios for a specific industry.

Self-service devices also allow businesses to operate 24/7, collect data on user interactions, monitor equipment status remotely, and scale services without constantly expanding the team.

Custom Development of Self-Service Terminals

Mastersky Group designs and develops devices for specific business needs. This may be a payment terminal, card issuance kiosk, information kiosk, Smartbox, or a fully customized self-service solution.

During development, the team considers the usage scenario, installation location, security requirements, enclosure design, software, integrations with internal systems, and convenience for the end user.