AI solutions for customer service automation

AI Solutions for Customer Service Automation

Mastersky Group develops AI solutions for automating customer service in banks, government institutions, hotels, restaurants, shopping malls, and other public spaces.

The product line includes AI consultants, interactive kiosks, and a robotic cashier.

AI Consultant

The large-format AI consultant answers questions, provides navigation assistance and relevant information, and supports multiple languages. The solution is suitable for high-traffic locations and can operate 24/7.

AI Kiosk 69

AI Kiosk 69 is designed for public service centers, airports, government institutions, and other high-traffic locations.

The kiosk helps visitors find services, receive consultations, and navigate the premises. Its holographic module makes interaction more visual and engaging.

AI Kiosk 32

The compact AI Kiosk 32 is suitable for cafés, restaurants, food courts, and small retail locations. It combines AI consulting, navigation, and information services while requiring minimal space.

Robotic Cashier

The robotic cashier uses a camera to recognize products, verifies them by weight, and automatically calculates the total cost. The system speeds up service, reduces queues, and lowers staff workload.

A single order can be processed in approximately 1–2 seconds.

Benefits of AI Solutions

Mastersky Group’s AI equipment helps businesses:

• automate routine customer requests;
• speed up customer service;
• reduce operating costs;
• provide services 24/7;
• improve the overall customer experience.

Each solution can be adapted to specific business requirements, brand identity, and internal information systems.